Payment terms

1) The customer can make payment via PayPal, prepayment or on account. Cash payment is possible in case of self-collection.

2) If the customer has specified a delivery address abroad, only payment in advance and PayPal is available to him. In individual cases, further costs may be incurred for delivery, such as costs for the transfer of funds by credit institutions or customs duties, for which the provider is not responsible and which are to be borne by the customer.

3) If payment in advance has been agreed, payment shall be due upon conclusion of the contract, unless the parties have agreed on a later due date.

4) If the customer pays on account, the purchase price is due after delivery of the goods and invoicing. The purchase price must be paid in full within 14 days of receipt of the goods, unless otherwise agreed. The supplier reserves the right to offer this method of payment only up to an order volume of 300,- EUR. If the order volume is exceeded, the purchase on account will be rejected and the customer will be informed about it. The provider reserves the right to conduct a credit check for purchase on account. In case of a negative credit check, the payment method will be rejected and the customer will be informed about it. If the payment method is rejected in the aforementioned cases, the customer has the option of payment in advance.

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Your Advantages

High-Quality Products

  • Bonsai production since 1982
  • Over 200 native and exotic species
  • Import bonsai personally selected on site
  • High-quality ceramics & proven accessories

Substantial Services

  • Shop with more than 5000 m² sales area
  • Expert and friendly advice
  • Maintenance, overwintering & holiday care
  • Workshops for beginners and advanced

Secure Payment

  • Simple ordering process
  • Clearly arranged customer account
  • SSL encryption
  • PAYPAL transfer possible

Fast Shipping

  • Shipping experience since 1995
  • Secure packaging
  • Reliable shipping by UPS
  • Package Tracking & Navigation